Pittsburgh and Allegheny County

Monday, June 1, 2015


This is the email I received. Most of you should get this if you signed up for newsletters.

They can keep the life story. They should quit spending money on non-sense.

Spend money on the records, scanning, and proper indexing.

I think NEW ancestry.com is pretty bad, point blank, end of story. There is no going back (in the minds of ancestry know it all execs who don't actually don't have a clue as to the tons of complaints, bad reviews, and endless rants over this).

I have been a firm advocate of using ancestry.com for the past three years, but with the changes leaning towards NEW ancestry.com; they still have quite a few issues.

1.Circles cut off heads on photos of ancestors. Most if not any photo appears as if the heads are cut off of people.

2.Records that you once attached to an ancestor and you could previously view, you can no longer view if you are no longer a subscriber.

3.If you paid for it once, you should still be able to view a record that you paid for when you were an ancestry subscriber and attached to an ancestor. (Just a thought, you don't need ancestry.com to access all the census records!)

4.Once a simple task of editing, now takes more clicks than necessary. (reminds me of the commercial of "How many licks does it take to get to the center of a Tootsie Pop!")

5. Ancestry execs have no clue to the numerous complaints, bad reviews, and endless rants over this change to NEW ancestry.

6. The color schematics are the worst with the gray backround.

7. How is New Ancestry going to affect those with older versions of Family Tree Maker?

These are just some fine examples of the mess that NEW ancestry has created.

I am just being facetious in my contempt and dislike of the changes. End of story is that no matter how hard you try to explain to any ancestry exec. (including the owner or current owners) who apparently are not listening nor are they reading the endless complaints, bad reviews, or rants over this...). They don't care. They just see the dollar signs.

Just scroll through the endless postings from user's to ancestry's main page:

I have read days and days of bad comments, and all you see from ancestry.com is apologetic answers. No clue what so ever.



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